Privacy Policy
At Matru Krupa Herbs, we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and protect the data you provide when you visit or make a purchase from our website.
1. Information We Collect
We collect the following types of information:
Personal Information: Name, email address, phone number, shipping/billing address, and payment details when you place an order.
Device Information: IP address, browser type, time zone, and cookies when you browse our website.
Usage Data: Pages visited, time spent on the site, clicks, and purchase history.
2. How We Use Your Information
We use your information to:
Process and fulfill orders
Communicate order updates and customer support
Improve our website and user experience
Send promotional emails (only if you opt-in)
Comply with legal and regulatory requirements
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your data with:
Trusted third-party services such as payment gateways, delivery partners, and marketing platforms who help us operate our business
Legal authorities when required to comply with laws or to protect our rights
All third parties are obligated to keep your information confidential.
4. Security of Your Information
We implement industry-standard security measures to protect your personal data. This includes SSL encryption, secure servers, and restricted access to sensitive information.
However, please note that no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
You have the right to:
Access the personal data we hold about you
Correct inaccurate or incomplete information
Request deletion of your data (unless legally required to retain it)
Opt out of marketing communications at any time
To exercise these rights, email us at [insert contact email].
6. Cookies
Our website uses cookies to enhance your browsing experience and analyze site traffic. You can control cookie preferences in your browser settings.
7. Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect personal data from children.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date.